About the IAPP

As the founder of the Moral Innovation Lab, which she founded during her time at Harvard Divinity School and while working at the Berkman Klein Center’s Applied Social Media Lab as its first Product Manager, Jenn Louie examines technology’s impact on our moral futures and how conflict and social inequities are perpetuated through unexamined moral inheritances that get translated into tech governance and design.

She is an advocate for improving moral literacy for technologists and believes in cultivating innovation as a moral practice. Her Berkman Klein research interests lie at the intersection of moral futurism, AI governance, design systems, youth and media, social media governance and the compounded impact on global affairs, society and diplomacy.

Prior to attending Harvard Divinity School, Louie served as the former head of business integrity operations for the Pages, Groups, Messenger and Events platforms at Facebook. She previously served as the first head of trust & safety at Meetup.com, and established her career at Google in product policy and then in monetization strategy for new products.

During the pandemic, Louie co-founded Year Zero Studios, a social impact tech company and incubator focused on the future of work and public interest technologies. She is also the co-founder of the Spiritual Care Project.

Louie is an industry expert in online user policy, content moderation, scaled enforcement operations for social media, product integrity, building internal governance tools and dashboards, and community support operations. She has spoken on online risk, tech governance and tech policy at SXSW, IDEO, Techweek NYC, the NYPD Cyber Intelligence & Counterterrorism Conference, and the Microsoft Social Computing Symposium.